Our Commitment to GDPR
We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and what rights you have regarding your personal data.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you provide explicit consent for us to process your data for specific purposes
- Contract: When processing is necessary for the performance of a contract with you (such as course enrollment)
- Legal Obligation: When we must process your data to comply with legal requirements
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights
Your Rights Under GDPR
Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.
Right to Rectification
You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Object
You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability
You have the right to request transfer of your data to another organization or directly to you, in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: [email protected]
Address: 42 Chapelfield Road, Norwich, Norfolk, NR2 1SD, United Kingdom
We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you if this is necessary.
Data Protection Officer
For questions specifically related to data protection and GDPR compliance, you may contact our data protection representative at [email protected].
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
International Data Transfers
We process and store your data within the United Kingdom. If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with GDPR requirements. In the UK, the supervisory authority is the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
Updates to This Notice
We may update this GDPR compliance notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes.