Information We Collect
We collect information that you provide directly to us when you enroll in our courses, contact us, or use our website. This may include:
- Name and contact information (email address)
- Course preferences and enrollment details
- Any information you choose to provide in communications with us
How We Use Your Information
We use the information we collect to:
- Process your course enrollment and communicate with you about our services
- Respond to your inquiries and provide customer support
- Send you information about courses, schedules, and updates
- Improve our services and website functionality
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
- When required by law or to protect our rights and safety
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
Cookies and Tracking Technologies
We use essential cookies to ensure our website functions properly. We also use localStorage to remember your cookie preferences. For more information, please see our Cookies Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Children's Privacy
While we provide educational services for children, our website and enrollment processes are directed at parents and guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
42 Chapelfield Road, Norwich, Norfolk, NR2 1SD, United Kingdom